Mediation at Family Relationship Centres

Mediation at Family Relationship Centres

The Perth and Bunbury Family Relationship Centres can help you by providing information about family relationships at all stages – forming new relationships, overcoming relationship difficulties or dealing with separation. We can also refer you to other services that can assist.

If you are parents experiencing separation we will talk with you to help you focus on your children’s needs and help you decide what to do next.

We can provide Family Dispute Resolution with the other parent or family member to help you develop a Parenting Plan and/or Financial Agreement

The Centres are also supported by community education programs and seminars. We provide referrals including counselling.

Family Dispute Resolution Videos

Family Dispute Resolution, also known as mediation, can assist with matters relating to parenting and/or property. Watch these short videos to understand the important role of our family dispute resolution and mediation services and how the process works, so you can prepare for your appointments.

Frequently Asked Questions

Are the services free?

We provide information and referral suggestions free of charge.

All our individual sessions are free.

Fees may apply to your Family Dispute Resolution appointments with the other party, these fees will be discussed individually.

Do I need a booking?

You don’t need a booking to get information about what programs and services are available in your local area that can help strengthen family relationships. 

If you are separating and would like to arrange a private appointment to commence Family Dispute Resolution, please phone your local Centre to arrange an appointment.

Who can come with me?

As a general guide support persons or other family members are not present or included in your Family Dispute Resolution appointments. However, you are welcome to have a support person accompany you and be present in the wait area of the Centre during your appointments.

If you have specific support requirements please call us to discuss this prior to your first appointment. 

Lawyers can’t participate in appointments at the Perth or Bunbury Family Relationship Centres but you are encouraged to seek legal advice at any stage in your Family Dispute Resolution process.

Children are welcome at the Centre when you come in to get information,  however they may not accompany you in appointments.

What if I need an interpreter?

We will arrange an interpreter at your request for appointments, free of charge.  

A Case Worker assisted Culturally Appropriate Family Dispute Resolution service is offered at Perth Family Relationship Centre.

Will my details be kept private?

Your privacy is important to us and will be protected. We will only disclose personal information if you give permission or if required or authorised to by law, for example, to protect someone from harm.

Is the service safe?

We are committed to providing a safe environment and can put arrangements in place to assist with your safety or the safety of your children. You should let our staff know if you have any concerns as soon as possible.

Where can I find more information?

For more information on the Bunbury Family Relationship Centre call us on 6164 0350.

For more information on the Perth Family Relationship Centre call us on 6164 0300.

The Family Relationship Advice Line also provides free information, advice and referral services. Call on 1800 050 321 between 8am and 8pm Monday to Friday and 10am and 4pm Saturday.

Family Relationships Online provides access to information about the changes to the family law system and about family relationship issues and services available to assist families.

What are the opening hours?

Perth Family Relationship Centre

  • Monday 8.45am to 4.45pm
  • Tuesday 8.45am to 4:45pm 
  • Wednesday 7:30am to 4.45pm 
  • Thursday 8.45am to 4.45pm 
  • Friday 8.45am to 4.45pm 
  • Saturday 8.45am to 11.45am

Bunbury Family Relationship Centre

  • Monday 9am to 5pm
  • Tuesday 9am to 5pm 
  • Wednesday 9am to 5pm 
  • Thursday 9am to 5pm 
  • Friday 9am to 5pm 
Where is this service located?




Albany FRC*29 Albany Highway, Albany WA(08) 6164 0350
Bunbury FRC20 Molloy Street (entrance off Symmons St)
PO Box 1386, Bunbury WA 6231
(08) 6164 0350
Busselton*93 Duchess Street, Busselton WA 6280(08) 6164 0350*
Manjimup*13 Mount Street, Manjimup 6258(08) 6164 0350*
Margaret River*36 Station Road, Margaret River WA 6285(08) 6164 0350*
Quick Exit (ESC)