Redress Support Service

Redress Support Service

We are here to help with the National Redress Scheme

If you experienced sexual abuse as a child (under 18) in places such as schools, sports clubs, foster care, religious organisations or other institutions and you are thinking about applying to the National Redress Scheme, we are here to support you every step of the way.

How we can help

We understand the process can feel overwhelming, but you are not alone. Here is how we can support you: 

  • Explain the process in clear, simple terms so you know what to expect 

  • Help prepare your application and guide you through it step-by-step 

  • Talk to the National Redress Scheme on your behalf if needed 

  • Offer trauma-informed counselling to support you emotionally 

  • Connect you with other services like legal advice or extra support 

  • Be there with you face-to-face, online or over the phone—whatever works best for you. 

What is the National Redress Scheme?

The National Redress Scheme acknowledges the harm caused by child sexual abuse in institutions and offers: 

  • A maximum payment of up to $150,000 

  • Counselling and psychological support 

  • A Direct Personal Response, such as an apology from the institution, if you choose to receive one 

Who is eligible?

To apply for the National Redress Scheme, you must meet the following criteria: 

  • The abuse occurred before 1 July 2018 

  • You were under 18 years old at the time 

  • You were born before 30 June 2010 

  • You are an Australian citizen or permanent resident 

  • The institution responsible for the abuse is part of the Scheme 

We can assist you to work out if your circumstances meet these requirements.

Where we can help

We support people across the following locations and surrounding areas: 

  • Locations: Albany, Bunbury, Geraldton, Perth Metro 

  • Regions: Gascoyne, Midwest, Murchison, Peel 

Cost

This is a free service.

How to contact us

If you would like to chat about how we can help—or if you want to refer someone else—just get in touch: 

  • Call: (08) 6164 0255 or FREE Call: 1800 491 777 

  • Email: redress.support@relationshipswa.org.au 

  • Fill out a contact form on our website

If you are unable to visit in person, we can assist you over the phone, or we may even be able to visit you in a regional or rural area. 

Important dates

Applications to the National Redress Scheme must be submitted by 30 June 2027.


We are here to support you, so you are not alone.  

Contact us

contact

To contact your REDRESS SUPPORT call
1800 491 777

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