What is counselling?

Counselling is an opportunity to discuss issues that are causing concern in a supportive, respectful and confidential environment. People can attend counselling as individuals, couples, or as a family. Counselling for children is also available.

Matters discussed include couple issues, relationship breakdown, parenting, domestic violence, anxiety, depression, grief, sexual issues, childhood sexual abuse, stress and conflict in various situations including work related conflicts.

In the sessions counsellors facilitate discussion about the issues that are causing concern, exploring factors that might be influencing those situations and supporting clients to work towards dealing with or resolving the issues in a way that suits the individual client.

Our staff

We have an experienced team of counsellors with the appropriate tertiary qualifications and experience in Social Work, Psychology or Counselling, which meet the approval requirements of the Commonwealth Attorney General’s Department. Professional supervision and on-going training are provided to all counsellors to ensure a high quality of service. Counsellors use a range of counselling approaches, based on what is appropriate for clients and their particular issues.

What will it cost?

The fee for counselling per session is based on a sliding scale, according to the household income. No referral is required, simply telephone for an appointment. Day and evening appointments are available at all branches. Waiting times for an appointment vary according to the current level of demand and your availability.

Do you provide services over the phone?

Generally counselling face-to-face is most effective. However we realise that sometimes you may not be able to visit one of our locations. In this case please call 1300 364 277 to see if we are able to arrange phone counselling for you.

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