Find & Connect Feedback
Your feedback is valuable in helping us to improve our services. Thank you for your time.
I felt supported when I contacted your service
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Disagree
Tend to disagree
Neither agree or disagree
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Agree
The service listened to me and understood my issues
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Disagree
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Neither agree or disagree
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Agree
My Case Manager/Counsellor/Records Officer created a safe place for me to explore my issues
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Tend to disagree
Neither agree or disagree
Tend to agree
Agree
I felt comfortable to contact my Case Manager/Counsellor/Records Officer when I needed support
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Tend to disagree
Neither agree or disagree
Tend to agree
Agree
My Case Manager/Counsellor/Records Officer and I worked well together
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Neither agree or disagree
Tend to agree
Agree
The administration staff members were efficient and respectful
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Disagree
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Neither agree or disagree
Tend to agree
Agree
I am better able to deal with issues that I sought help with
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Disagree
Tend to disagree
Neither agree or disagree
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Agree
I would recommend this service to others
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Disagree
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Neither agree or disagree
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Agree
I am satisfied with the services I have received
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Disagree
Tend to disagree
Neither agree or disagree
Tend to agree
Agree
Think about the first time you came to Lanterns, and how you were feeling at the time. Please tick the option that best describes how you feel now
No progress
Managing OK
Good Progress
Managing well
Fully resolved
What did you find most helpful/least helpful about the service?
Please add any comments that you think would help improve our service